Privacy Policy for easy-donate.com

Date of last revision: July 4, 2023.

Thank-you for using the services provided and operated by easy-donate, Inc. (including its affiliates, agents and service providers, collectively, ‘easy-donate’, ‘we’, ‘us’ or ‘our’).

easy-donate Inc. is created out of a desire to provide more ways for people to express their compassion. Our mission is to inspire and empower global acts of charity by offering individuals and institutions an accessible platform for participation. We strive to be the premier destination for promoting and facilitating charitable giving.

As you are currently on our privacy policy page, please note that this Privacy Policy applies to your use of our Services. The terms used in this Privacy Policy have the same meaning as defined in our Terms & Conditions, unless specifically defined herein. We are committed to offering our users choices regarding the collection, use, and sharing of data, as outlined in this Privacy Policy.

We kindly request that you carefully review this policy to familiarize yourself with our procedures concerning your personal information. Should you come across any concerns or problems with this privacy policy, we encourage you to promptly notify the 'easy-donate' support team at support@easy-donate.com. If necessary, you may consider refraining from using our services until your concerns have been properly addressed.

At easy-donate.com, we are committed to protecting your privacy and ensuring the security of your personal and/or organization information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our online platform (the “App”), including desktop and mobile versions. Please read this policy carefully to understand our practices regarding your personal information.

easy-donate hosts its application on Amazon Web Services (AWS), a trusted and reliable cloud hosting provider. As part of our commitment to transparency, we want to make you aware that AWS has its own terms and conditions and privacy policy that govern the hosting of our app. We encourage you to review AWS's Terms of Service and Privacy Notice to understand how they handle data and ensure the security of their services.

1. Information We Collect

We may collect the following types of information when you use easy-donate.com:

1.1 Personal Information:

We may collect the following to provide and improve our services, as well as for legal and security reasons.

Name;
Contact information (including, but not limited to email address, phone number, and mailing address);
Profile information (including, but not limited to profile picture, age, passwords, stories, preferences for different charitable causes, and other similar information);
Payment information (including, but not limited to credit/debit card details, bank account information, billing address, and transaction history). All payment data is stored by Stripe and Plaid, our payment platform providers. You may find their privacy notice link(s) here: https://stripe.com/privacy and https://plaid.com/legal/#end-user-privacy-policy.

You are responsible for providing accurate and up-to-date personal information, and you should promptly inform us of any changes.

1.2 Third-party logins:

We may collect the following to enhance your user experience and personalize the services we provide to you.

You have the option to register and log in to our web portal and App using your third-party such as your favorite social media account (e.g., Google, Apple, and/or Facebook);
When you choose this option, we will receive profile information from your service provider;
The specific profile information we receive may vary depending on the social media provider but may include but not be limited to your name, email address, mobile number, donation history, user preferences, public contributions, profile image, and friends list;
We will only use the received information for the purposes described in this privacy notice or as communicated to you within the App;
Please note that we do not have control over and are not responsible for how your third-party service provider uses your personal information;
We recommend reviewing the privacy notice of your third-party service provider to understand how they handle your personal information and to manage your privacy preferences.

1.3 Non-Personal Information:

We utilize this information for statistical analysis, system administration, and continuous enhancement of our services in terms of quality and functionality.

Device information (including, but not limited to IP address, browser type, and operating system);
Log information (including, but not limited to access dates and times, pages viewed, and referring website);
Cookies and similar technologies (to enhance your experience and gather user, and analytics information);
Geo-Location Information. We may request access or permission to, and track location-based information from your mobile device, either continuously or while you are using our App, or access our web portal, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings;
Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's contacts, social media accounts, SMS messages, and other features. If you wish to change our access or permissions, you may do so in your device's settings;
Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and system configuration information, device, and application identification numbers, browser type and version, hardware model Internet service provider, and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our App you accessed;

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or to satisfy your consent. We use the collected information for the following purposes:

2.1 Facilitate account creation and logon process:

If you choose to link your account with us to a third-party account ( such as your Google, Apple, or Facebook account), we use the information collected from those third parties to streamline the account creation and logon process, enhancing the overall performance and functionality of our services.

2.2 Providing Services:

To facilitate donations and fundraising activities;
To enable the recruitment of volunteers and event attendees;
To streamline the event creation process;
To facilitate the communication and interaction between users;
To deliver personalized content and recommendations;
To send administrative notifications and updates.

2.3 Improving and Analyzing:

To monitor and analyzing platform usage and trends;
To enhance our platform's features and functionality;
To conduct research and surveys to improve user experience;
To perform data and statistical analysis.

2.4 Marketing and Communication:

To send promotional materials and updates about easy-donate.com;
To notify you about relevant causes, events, and institutions;
To respond to your inquiries and provide customer support.

Push Notifications: We may request to send you push notifications related to your account or specific features of the App, such as donation requests or contribution confirmations. If you prefer not to receive these communications, you can opt out by adjusting the settings on your device.

3. Information Sharing and Disclosure

3.1 We may share your information in accordance with applicable laws and regulations, as outlined below:

We may process your data based on our legitimate business interests;
If you have a contractual agreement with us, we may process your information to fulfill the terms of the contract;
Your information may be disclosed to comply with legal obligations or respond to legal requests;
In situations involving potential threats, fraud, or illegal activities, we may disclose your information to the appropriate authorities or law enforcement agencies, as required by law or in good faith belief that such disclosure is necessary to protect our rights, interests, or the safety of our users or the general public;
During business transfers or negotiations, your information may be shared or transferred to another company;
Personal information shared in public areas may be viewed by all users and made publicly available;
If you register through a social network, your contacts on the social network may see your name, profile photo, and activity descriptions;
Other users can view your activity, communicate with you, and view your profile within our platform.

3.2 We may share your information with Service Providers, to enhance our services in such ways:

Third-party vendors and contractors who assist in operating our platform;
Payment processors to facilitate secure transactions;
Customer support providers for resolving user inquiries and issues;
Analytics and marketing partners to help analyze and promote our services.
We may use your information to perform targeted ad placements by third parties, based on your preferences and activities within our platform.

3.3 Fundraising Campaigns and Charitable Organizations:

We may share relevant information with organizations whose campaigns you choose to support.
We may display your public profile and donation history on associated campaigns.

3.4 We may disclose your information as part of Legal Requirements, including:

To comply with legal obligations, court orders, or government requests;
To enforce our Terms of Service and other agreements;
To protect the rights, safety, and property of easy-donate.com, its users, and the public.

4. Data Retention

4.1 Account deletion:

Upon deleting your account, we will no longer display any content related to your profile.
We will retain your personal information, including donation information, for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations, including tax laws and regulations. This retention enables us to provide accurate and complete tax documents to you and the relevant tax authorities.
When data is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

4.2 Account Reinstatement:

If you choose to reinstate your account with easy-donate, please note that you will not have access to your previous App activity.
easy-donate cannot guarantee the availability of your previous username (email address).

5. Security Measures

We have taken significant steps to implement appropriate technical and organizational security measures to safeguard the personal information we process. While we strive to protect your information, it's important to note that no method of transmission or storage over the Internet is completely secure. Despite our efforts, there is still a risk of unauthorized access, collection, or modification of your information by hackers, cybercriminals, or other unauthorized third parties. Therefore, we cannot guarantee absolute security. The transmission of personal information to and from our web portal or App is done at your own risk. We will continue to make every effort to protect your personal information to the best of our ability.

6. Your Choices and Rights

You have certain rights regarding your personal information:

6.1 Access and Control:

You may access, update, or correct your personal information through your account settings;
Request deletion of your personal information, subject to legal requirements;
Opt-out of receiving promotional communications;
You have the option to designate an authorized agent to make a request on your behalf under the CCPA (California Consumer Privacy Act). Valid proof of authorization is required;
You can request to opt-out of the future sale of your personal information to third parties;
We will promptly act on opt-out requests, ensuring action is taken within 15 days of the request submission;
To exercise these rights, you can contact us via email at support@easy-donate.com or refer to the contact details provided at the end of this document;
If you have any complaints regarding how we handle your data, we encourage you to share them with us at support@easy-donate.com.

6.2 Cookies and Tracking Technologies:

You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings, which can be found in the browser's options or preferences menu. Please note that disabling or blocking certain types of cookies may impact the functionality of our services.
You also have the option to disable or control certain tracking technologies. However, please be aware that disabling such technologies may affect your ability to fully utilize certain features of our platform.

6.3 Controls for Do-Not-Track Features:

We do not currently respond to Do-Not-Track (DNT) signals or similar mechanisms that indicate your preference not to be tracked online. Most web browsers and some mobile operating systems have a DNT feature, but there is no standardized technology for recognizing and implementing these signals. If a standard is established in the future, we will update our privacy notice accordingly.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm .

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html

If you have questions or comments about your privacy rights, you may email us at support@easy-donate.com.

7. Minor's Privacy

We do not knowingly collect data from or market to minors under the age of 16. By using our web portal or App, you confirm that you are at least 16 years old (or above the minimum age required in your country to enter into a contract) or that you are the parent or legal guardian of a minor and consent to their use of the App. If we become aware that we have collected personal information from a user under 16 years old, we will deactivate the account and take appropriate steps to promptly delete the data from our records. If you have any information regarding data collected from children under the age of 16, please contact us at support@easy-donate.com.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. California Residents Specifics:

9.1 California residents have rights under the "Shine The Light" law (California Civil Code Section 1798.83), and other state specific laws:

You can request information, once a year and free of charge, about categories of personal information we disclose to third parties for direct marketing purposes;
You can also request the names and addresses of all third parties with whom we shared your personal information in the previous calendar year;
If you are a California resident under 18 years old with a registered account on our web portal or App, you have the right to request removal of publicly posted data on the web portal or App.

9.2 To request the removal of such data, contact us using the provided contact information below:

support@easy-donate.com

Please include your account's email address and a statement confirming your California residency. While we will ensure the data is not publicly displayed, please note that it may not be completely removed from all our systems (e.g., backups);

The California Code of Regulations defines residents:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

9.3 Additional notices:

We collect and have collected personal information in various categories, including identifiers, personal information listed in the California Customer Records statute, and commercial information;
We may share personal information with service providers under written contracts, but we do not sell personal information;
California residents have the right to request deletion and to be informed about the collection, use, and sale of their personal information;
We will not discriminate against individuals who exercise their privacy rights;
We may need to verify your identity when processing privacy requests and will only use the provided information for verification purposes;
Additional information may be requested for verification if we cannot verify your identity with the existing information;
Provided information for verification will be deleted once the verification process is complete.

For further assistance or to exercise your rights, please contact us at support@easy-donate.com.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on easy-donate.com, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we handle your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, Terms and Conditions, or our data practices, please email us at:

support@easy-donate.com

Or write us at:

1062 Lincoln Ave #1053

San Jose, CA

Zip-code: 95125

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request a review, update, or delete your personal information, please email us at support@easy-donate.com . We will respond to your request within 30 days.